Mark Pryor actually said...

"So in other words UnitedHealthcare would set the rate."

"In our state, our state insurance department and insurance commissioner, he or she has a team of, sort of, consumer helpers there, a hotline or something that you can call and talk to them about this."

"Thank you, Mr. Chairman."

"In other words, even if a customer said--or a consumer said--a policyholder--``Send me something in writing so I can understand this,'' there is nothing that you've ever found, that's gone outside the..."