Mark Pryor actually said...

From my stand point, the fact that there is a broker, just by virtually being a broker is not a deal killer, it is not a bad thing necessari...

I think the better policy is the old adage that the customer is always right and more of a zero tolerance standard.

I think one thing that causes confusion in the consumer's mind, is on your website, at least on two, or three, or four occasions, in big, ni...

I do agree completely that there are different business models, and not every single business model should be treated the same way.