10/17/2011
https://www.congress.gov...
"So it is not completely paperless or completely online."
"Are there any legal reasons that you are aware of why people would, by virtue of getting a claim, under any law, State law or whatever the case may be, that they might be forgoing their right to sue i..."
"So as long as they can justify their out-of-pocket losses, you pay 100 cents on the dollar?"
"Thank you for that very touching testimony."