Mark Pryor actually said...

So basically today before the Committee, you are telling us that your operation has not been transparent and has not worked in a way that it...

In other words, even if a customer said--or a consumer said--a policyholder--``Send me something in writing so I can understand this,'' ther...

In our state, our state insurance department and insurance commissioner, he or she has a team of, sort of, consumer helpers there, a hotline...

Thank you, Mr. Chairman.