12/05/2011
https://www.congress.gov...
"I just don't think that shifting consumer complaints about billing, service quality, to the FCC in Washington, D.C., instead of Little Rock or Olympia, Washington, is a good thing."
"Thank you."
"I just have one last question."
"It seems to me that even though there is a cost associated with the agency's mission, USFA could save a lot of money by preventing fires and reducing the number of fire-related injuries and deaths and..."