05/04/2011
https://www.congress.gov...
"If it's not safety related, do they have to provide the information to NHTSA?"
"But, let me ask, if I may, Mr. Ditlow--in your opening statement, you refer to Mr. Sheridan, who's sitting there behind you."
"I support Congress providing this oversight and doing its best to promote safety."
"And do you know the industry practice, in terms of the consumers' knowledge about the software updates to the manufacturers or the dealerships or authorized repair centers?"