Mark Pryor actually said...

"I think one thing that causes confusion in the consumer's mind, is on your website, at least on two, or three, or four occasions, in big, nice, bold letters you talk about full-service moves."

"Thank you Mr. Chairman, and thank you for doing this hearing it is very important, it is good to have everybody here today."

"I think you are getting benefit by the customer paying local sales tax there."

"I disagree with you on that, because the product that you're shipping is carried on a truck, a delivery vehicle like UPS or FedEx."