John Boozman actually said...

"I think this is something that we are all united on, going forward and finding out exactly what has happened and punishing those who are at fault."

"But is it more a cultural thing, or this has been going on so long that it is business as usual?"

"The GSA evidently is a very troubled agency."

"this is such a high stakes thing, and this is so important that we get this right."