02/14/2011
https://www.congress.gov...
"What is your sense regarding the VHA's future willingness to consider off-the-shelf solutions?"
"As was mentioned, you will hear a lot of problems at the VA, and this and that, but it is good to sit back and, you know, talk about some of the successes."
"This is certainly something that is frustrating in the sense that this has been going on for a long time."
"Thank you, Mr. Chairman."