John Boozman actually said...

"Sometimes we make it very, very tough on you. I do appreciate you all being here and all that you represent."

"We have to put that infrastructure in place and then another problem, and you might comment on this, Crystal, is the fact that we do have stuff in place now and yet families do not know about it. It i..."

"And again, Crystal, we really do appreciate your testimony."

"I'd very much like to encourage you to make this mandatory starting as soon, as quickly as possible."