07/28/1994
https://www.presidency.ucsb.edu...
"Without satisfied employees, we cannot have satisfied customers."
"Having been there as a Governor, I know this bill will make a big difference in the lives of our people."
"Government must be customer-driven."
"We are recognizing that the pendulum had swung too far and that we have to rely on the initiative, the creativity, the determination, and the decisionmaking of people at the State and local level to c..."