On the recordJuly 17, 1997
Of course I'm disappointed that we don't conclusively know, but I'm not sure what else we can do. This is an issue that I have had a great deal of personal interest in. The Vice President, who as you know has done an enormous amount of work on our behalf for airline safety, has spent a lot of time on. I don't know what else we can do. If anybody has any ideas about what else we can do to try to definitively put this issue behind us, I would be happy to explore them. But it's been a very frustrating experience for me not to be able to know 100 percent what caused that crash.
Source
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