Gary Palmer actually said...

"I think that ought to be a couple of things at the top of your list for consideration."

"You are correct in that. There are a number of factors, and that is one of the reasons why your costs are so high because you are buying vehicles that you plan to keep in place for a number of years a..."

"I would like to know how you responded to the IG's report."

"If you had to guess, what cost-cutting efforts would the Postal Service have to take or be taking if it were a private company?"