Robert Jenrick: “And to make sure that the staff actually hit their targets, we'll tie…”

On the recordAugust 26, 2026

And to make sure that the staff actually hit their targets, we'll tie the pay of senior HMRC officials to their customer service performance.

Said by

Robert Jenrick

Reform UK

Source

Explaining accountability measures for HMRC officials.

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Robert Jenrick: “And to make sure that the staff actually hit their targets, we'll tie the pay of senior HMRC officials to their customer…”