It has never been--your reputation is done, whether you admit it or not.
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I do not understand why you give yourself an 'A' grade, as you just stated, when it comes to the delivery.
Businesses--almost every single business I know that wants to send a check out will not use the U.S. Postal Service anymore.
In the last 4 years, your reputation has destroyed that--on your watch--destroyed that.
When you talk about the future of the Post Office, I used to, as a little kid literally say, the Post Office is the one part of the government that I trust.
Postal delivery rates went from over 80 percent down to 36 percent.
I am here to try to make things better as best we possibly can.