when insurance companies host ghost networks, they are selling health coverage under false pretenses.
When someone who's worried about their mental health or the mental health of a loved one finally works up the courage to pick up the phone a...
The Behavioral Health Network and Directory Improvement Act (S. 5093), introduced last Congress by Senator Smith and Chairman Wyden, would r...
My view is that insurance companies have gotten a free pass for too long letting ghost networks run rampant.
In any other business, if a product or service does not meet expectations, consumers get a refund.
Ghost networks are an ongoing, persistent problem.
I believe, certainly, greater transparency, for example, ought to be an easy one for members of this committee to get around.
Chairman Wyden highlighted during the hearing, Senate Finance Committee staff operating as 'secret shoppers' could successfully make appoint...
Our secret shoppers were only able to get an appointment 18 percent of the time.
I'm always an advocate for greater transparency that allows consumers and advocates to compare plans.
In a moment of national crisis about mental health, with the problems growing at such a rapid rate, the widespread existence of ghost networ...
It's time for that to change.
In my view, eliminating ghost networks is going to require a three-legged approach: more audits, greater transparency, and stronger conseque...
The results were clear. Our secret shoppers could get an appointment--now this is after people had paid vast sums--they could get an appoint...
The widespread existence of ghost networks is unacceptable.
