the Army has undertaken a restructuring of its combat and support forces to a more flexible, brigade-centric force thoug...
Share with me, if you will, how the claims processing employee will do some things manually.
One of the Department of Veterans Affairs' most important missions is to provide timely and appropriate benefits to vete...
I think government becomes increasingly more insulated from its customers.
Are there any specific statutory impediments that stand in the way of further improvement; and if so, what are they?
But Scott, for any company going through this massive of a transition--transformation let us say--the expectation would ...
If you really want to get some idea of what veterans think of the VA, then try to get in chat rooms where veterans talk ...
OK. Ms. Graves, over the years VA has tried to improve the delivery of benefits for our veterans.
I would take for granted that one of the goals of this entire process is the ability, at the end of the day, to look at ...
And I would take for granted from the standpoint of the veterans and their families it is a more timely response. It is ...
Listen, there is nobody that is rooting for you more than we are.
And I would hope that at some point you could share with us what you have instructed whoever answers that phone to do an...
I am a veteran. I have got an education benefit. I have chosen my school. I show up at school, tuition had not been paid...
Mr. Warren, you said that in areas that have risk that safeguards are in place. What safeguards do you have in place for...
I am pleased to be a co-sponsor of H.R. 22, which if enacted we believe would save as much as $2 billion in retirement p...
So, is it safe to say yeah, this is a lot about technology, but this is a lot about redesigning the way we process a cla...
I want to ensure that the Vian family of Rowlett keeps their credit cards.
I oppose this legislation as I have utilized my credit cards to pay for some costly oral surgery. I do not want to get p...