"And they are critical services. I want to hear actually later in the testimony, and thank you for the work you have done, Dr. Draper, to point out why this is not working after going on now 4 years."
"We provide the best health care on the battlefield that there is in the world or ever has been."
"That is ridiculous."
"I am going to get you to where you need to be and take care of you. You do not have to worry about it. You call me. I am going to get you down the right road. I am your GPS in this maze."
"This should not be overwhelming anybody. And I do not know what in the world, why this has been so hard."
"We are having people that are surviving injuries now that they would never have survived before and they need help."
"I believe I could do that pretty well, pretty easily, and without all this confusion."
"But I ought to be able to as a family member make a phone call and that person says I am going to help you."
"My point is, though--wait a minute, whoa, whoa right there--she should be able to get the answer from the first person."
"We have the resources to do it and we are good at this. This is not something we are bad at."
"this should be something we are really good at."