"I think it's fair, only fair to--for a veteran and their family to know what's happening to their money."
"Does a VA fiduciary have the right to act independently of the VA?"
"That sounds pretty arrogant to me, to think that a judge in a hometown that knows my folks better than anybody up at Webber Wood, is now being told that no, you can't be a guardian."
"So what we've done is we just took his money away from this veteran, am I--I mean, just took it."
"Mr. Chairman, every person to whom I have spoken who knows Secretary Shinseki... has told me that the Secretary is one of the most honorable and conscientious leaders ever to serve our country."
"If, as his officials claim, the above examples are merely 'isolated' cases, it should be a straightforward matter to correct the abuses in these few cases without significant effort or delay."
"I can only conclude that for whatever reason, the VA officials with whom I have interacted have not told the Secretary what is happening on his watch."
"We don't need to be treating our wounded warriors and heroes this way."
"It is embarrassing to me as I said as a father, as a veteran, and just a citizen of the country."
"I think we have a solemn promise to people when you make those promises that we keep those promises."
"I urge you to give serious consideration to the industry proposal on funding stabilization."