"This system is not working for them at all."
"That has not trickled down actually yet, because I can tell you as recently as of the last couple weeks, I have been in communication with yet another hospital in my district that is fighting the same..."
"I also hear from doctors and hospitals who are very frustrated with recovery audit contractors."
"I would completely agree it is a good thing for us to be aggressive in this process but they perceive it very much as gotcha."
"How do we develop this relationship because they are no longer our friends, we are setting out as an enemy to them."
"Thank you, all of you, for what you do. My mom is also one of those Medicare recipients."
"I just want to have some conversation on it."
"Obviously that is unacceptable in a technology environment to wait 12 years to be able to integrate that."
"Ms. Warren, honored for you to be able to be here. You are a fellow Oklahoman from the Fifth District of Oklahoma."
"Which, by the way, we would completely concur with that."
"One of the things that came out was that there was a lot of manual input still of data."