"We cannot stand--good performance then can be better."
"Congress has had to step in numerous times when the agency has failed to appropriately manage its personnel."
"I am particularly invested in and concerned about ensuring that the good men and women who protect our Nation's critical transportation systems every day are not only provided with the resources they ..."
"Oversight work like what we are doing today is what the American people expect and demand of the representatives in Congress."
"Such a culture currently does not exist within TSA."
"When someone is getting $60- or $70,000 in bonuses for poor performance, that is not a good signal to send."
"There have been some problems. When the front-line people see those problems I think that impacts negatively the morale issue."
"At no time during that hearing, at no time during that meeting rather, did anyone from TSA raise any concerns about any of the information that they were discussing being of a Sensitive, Secure, Confi..."
"It raised a specter that we have heard again and again, about TSA continually using security classifications to avoid having public discussions about certain things that may be unpleasant for them to ..."
"Of course, no one wants to do that, but we also have a solemn responsibility to protect the American public."
"This is wholly unacceptable. I, along with the American taxpayer, expect the security at America's airports to be streamlined, effective, and efficient."
"I expect the security at America's airports to be streamlined, effective, and efficient."