"What do you think we need to do to improve the morale?"
"I understand that you are significantly understaffed, and that there have been instances where people have had to work back-to-back shifts."
"If you are so inclined the next time you encounter one, would you please stop and say thank you?"
"I recognize that there are certain categories, and there are certain circumstances under which you can do A to a person who is 3 minutes late chronically, versus B to a person."
"I think that we have got an issue here. An issue of real national security."
"Are these not happening at an alarming rate? And is this not a legitimate space for the FBI to be working in?"
"simply because you're a black man or a black woman does not make you a target."
"I would also like to thank the TSOs who are on the front line every day for their diligent work under such intense responsibility and pressure during the July 4th holiday period."
"Just as a matter of on the record, I just want to make it known that we are just receiving a copy of this 'Misconduct At TSA Threatens the Security of the Flying Public,' which I understand was a join..."
"I want to talk to you, Mr. Thompson in particular, about something very important to me."
"And there is also a good relationship with the Office of the Inspector General, so you, Commissioner, have taken the opportunity to be a leader and to engage those principles that are very important t..."