On the recordSeptember 18, 2013
high workload is not an excuse for the current situation which has gone on since 2009, and which simply must change.
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congress.govhigh workload is not an excuse for the current situation which has gone on since 2009, and which simply must change.
Michaud emphasizes the need for the VA to improve despite its workload.
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If there are real and reasonable roadblocks to implementation, we need to know what they are and how to fix them.
Thank you very much, Mr. Chairman, for that very kind and very generous remarks.
I have an increasing worry that Secretary McDonald and you are getting bad advice from some of those around you within VA's bureaucracy.