On the recordFebruary 26, 2012
Thank you, Madam Chair.
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congress.govThank you, Madam Chair.
Michaud expresses gratitude to the chairwoman during the discussion.
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I do not need any more evidence or analysis that there is no doubt in my mind that veterans were harmed by the scheduling practices and culture at the Phoenix facility and across the Nation.
I would encourage the secretary to quickly define detailed execution plans for these concepts and not get stuck in analysis and processes.
We need a new model, a new approach, and a new way of thinking about and looking at the department.