We can see the stairs. No one will tell us what is happening.

the airline industry needs to focus on getting its own house in order, instead of extending its reach to control our skies.

We will hold you accountable, and we expect real results.

I am opposed to that for a number of reasons, primarily because of how it is going to leave customers kind of in the lurch.

If the market were functioning well, this could never have happened, Mr. Munoz, never have happened.

My constituents do not have that choice.

Representative Larsen and I have introduced H.R. 1420, the Know Before you Fly Act, 2 months ago.

Today Ranking Member Larsen and I are requesting a GAO study of what more Congress and the DOT can do to remedy what has gone wrong with the airline system.

A problem with the flying experience is, across the board, we all know it is a terrible experience.

We need simple language disclosure and transparency in these contracts of carriage.

We have a problem that shouldn't be as bad and unpleasant as it is.