forcing customers into an arbitration system that banks control is just another way to tilt the playing field against consumers.
if the evidence supports it, the Bureau is willing to issue rules regarding forced arbitration?
When loan servicers break the rules, they push borrowers to do things that are good for the bottom line of the servicer.
This is why more than 30 Senators have introduced the Bank on Students Emergency Loan Refinancing bill.
Federal contracts should include accountability and oversight protections that require servicers to perform to a high st...
Just because you have a low default rate does not mean that individuals are not mired in high amounts of debt.
I remain deeply concerned that that debt collectors for the Federal student loan program are breaking the rules and misl...
Just recently the GAO raised questions about Federal debt collectors that are breaking the rules.
Shouldn't we start by doing what we can to reduce the size of their debt loads?
We need real data to tell us which strategies work as a life preserver and which work as an anchor for borrowers.
We have got studies now showing that it is causing people not to be able to buy homes.