"In our oversight, we ask tough questions, not because we doubt the value of your services but because that is our job."
"We want to see more of taking advantage of its role in the market."
"I congratulate you on doing it."
"Lower rent leasing rates for the government."
"I would like you to submit that for the record. I would like all of you to do it."
"We are trying to increase small business use within the Federal Government and certainly within the GSA."
"I have to take personal responsibility."
"I thought it was a disgrace to contrast what we saw, which is virtually none of what I would take to be the appropriate guidance."
"We are the stakeholders, our people who use...who in fact have used general aviation services in the Nation's capitol."
"I can't thank you enough for putting the focus on the Homeland Security Committee on general aviation."
"It makes us, what is it, 8 or 9 years after 9/11 look like we haven't even learned how to protect our own Nation's capitol."