"Secretary Kendall, to assess your ongoing efforts to combat human trafficking, please provide the following information concerning human trafficking violations for fiscal year 2011:"
"Secretary Kendall, you stated that DOD requires a provision in its contracts that specifically prohibits human trafficking by Federal contractors."
"Would you agree that clauses that are not fairly explained and indeed are concealed or obfuscated requiring arbitration are abusive and should be illegal?"
"But, in fact, in many instances of consumer life, consumers may have no choice, even if there is no gun pointed to their head, which is, again, the phrase you used, but to use a service or buy a good ..."
"the reason is that there are very few instances where consumers are offered any real choice. Isn't that correct?"
"I appreciate your testimony, and I am grateful that there will be a second round."
"In other words, almost all of the clauses are mandatory pre-dispute clauses that are imposed by companies like AT&T or the bank."
"But I would like to thank the witnesses very much for being here. You have been excellent, and this has been very informative, and I really appreciate your work, Mr. Chairman."
"These can be a scourge on consumers when they are imposed and applied abusively."
"Well, isn't the problem really today in the wireless and the cable industry and many industries where there really is effectively no consumer choice?"
"If the Attorney General goes into tort law and tries to be a plaintiff's attorney, I do not think that is a good idea."