"Comprehensive reform is what we need here."
"Due to the delay in receiving mail, please provide your response to Jian Zapata at jian.zapata@mail.house.gov."
"I must reiterate my resolve that no mistake going forward will be acceptable."
"There's a lot of opportunity there for abuse and there's a lot of opportunity for gain as well."
"That's a lot of work."
"It's a disgrace that we have such a large claims backlog, and it's an insult to the veterans who have served our Nation."
"I'd like to see that number remain, that number--or get smaller, not get bigger."
"So it sounds like you're looking at this as a temporary situation?"
"Ranking Member McNerney's points, I think were right on and lined up with our transformation plan."
"The goal to these hearings is to examine the various fiscal year 2013 budget requests."
"We owe it to our veterans and their families to get it right the first time, every time."