I happen to believe, as you know, that the disability system needs to be, for the lack of a better word, updated to refl...
I think a process that takes that long is indefensible. Our veterans and their families deserve better.
Earlier this year at one of our hearings, I think a number of organizations testified that the VA Appeals Management Cen...
Perhaps the most significant shortcomings of the current system of veterans' benefit determinations and their judicial r...
I appreciate that, and for the purpose of my colleagues to understand that there is a learning curve that these people h...
This commission should start with a blank piece of paper to design this system with no preconceived notions.
I might note that this is not a cheap investment.
Each time appellants submit new evidence, VA must review and summarize the case for the appellant again, adding to the t...
Do I have your assurance that you will take their concerns seriously and will ensure that the VA's fiduciary policies ar...
But if it could uphold that legal right, then we should do everything to avoid these types of delays?
I was going to ask Mr. Wilson a couple of questions, but I am going to forego those and just make an observation.
One really cannot walk in and process claims.
Admiral, I appreciate your candid answer and, again, thank all three of you for your service to the veterans.
I chuckled, Mr. Koch, at the answer because I sat here thinking, you know, MasterCard and Visa can find everybody in Ame...
I think that they were very specific as it related to the need to move to a system that compensated for the loss of qual...
If at the end of the day we determine we have a system that cannot do that, then we have to decide whether we change the...
For the men and women who have served and sacrificed for our Nation, they deserve a system that meets their needs withou...
I was serious months ago when I suggested to the service organizations, let's start with a blank sheet of paper.