But you are actively involved in a weekly conversation on the phone and you are not hearing any of this?
I think the Committee has always tried to provide anything that they thought might make the system better.
Let me just be blunt.
I think we are all in agreement with that.
Am I just misinterpreting the statement that? I understand the part about routing the claim the most appropriate place r...
We will follow up with the IG to see the timeliness of what he reported in his testimony.
Would you provide that metrics for the Committee?
Were provisional decisions included in determining the number of claims VA is reporting it completed during 2013?
My question earlier was, what participation did critical stakeholders have in the development of that national policy?
I would hate for this hearing to go on without us not reiterating that one more time.
You highlighted 97 percent quality or accuracy. I will use both words.
As we continue to see a decrease in the number of backlogged claims, it appears we can also expect to see the number of ...
So, in that short period of time before they self-identified the misinterpretation of the memorandum...
We are grateful to you for the job you do. Thank you for being here today.
Should this Committee believe that there is any VSO in America that believes that the accuracy or the quality is at 97 p...
At what point does the length of an appeal become a concern to VA?
General, welcome to you and your team, and thank you for your testimony.
I think it may be a very dated perception by the Inspector General.
