On the recordNovember 29, 2018
Mr. Speaker, I rise today in support of H.R. 5759: the 21st Century Integrated Digital Experience Act--also known as the ``21st Century IDEA.'' Mr. Speaker, I first want to thank my colleague, Representative Ro Khanna, for his leadership on this important legislation This bill is bipartisan. Because if there's one thing we can and should agree on--it's the federal government's duty and obligation to serving the American people as best we can. It's been a privilege to co-lead on this effort to help make sure we do a better job. We all know that there's a lot of room for improvement when it comes to meeting the needs of the constituents we were sent here to serve. But the 21st Century IDEA homes in on a particular area where our federal government lags staggeringly behind: digital modernization and technology. Why's this such a big issue? Because it's hurting our ability to ensure folks get timely and efficient help from agencies like the IRS or VA. And even though the technology we need to mitigate this problem is already available-we aren't using it. But as times change, and as citizens' needs transform, it's our job to ensure we evolve the services we provide. In today's world, this means ensuring that when citizens engage with the government, that interaction mirrors other modern, cost-effective experiences in their everyday lives.…





