Robert Casey actually said...

"I am a great believer that if we point out problems in an agency or program and ask for reforms and change and better service, we have to be willing to support the resources to get the IRS there."

"the budget environment in the last 5 years has brought about a devastating erosion of taxpayer service, harming taxpayers individually and collectively."

"That is a problem."

"people who are calling and trying to find out exactly how to abide by the law, get information so that they can be a responsible filer, get delayed, and those who cheat on their taxes, to the detrimen..."