07/25/2011
https://www.congress.gov...
"So you are saying that the basic system of incentives probably was not just neutral, but pushed people away from doing a thorough investigation."
"But I think what they are saying here is you wouldn't call a hotline."
"You did not have to have any training as an investigator to do the kinds of follow-up that might have revealed this."
"I was still stunned by the details of your report."