Charles Rangel said...

we have to train people who are not working, not productive, for jobs that we are begging for people to have these skill...

As far as those 75, aren't you in a position to come before this committee and say that, 'Yes, some mistakes were made.....

it is painful for me to see that this torture continues without coming to a shrieking halt.

And I am asking, based on your experience, do you find that to be more effective than when the IRS trained the collector...