05/04/2021
https://congress.gov...
"When someone is getting $60- or $70,000 in bonuses for poor performance, that is not a good signal to send."
"There have been some problems. When the front-line people see those problems I think that impacts negatively the morale issue."
"I do applaud the efforts of the TSA front-line workers, the officers."
"We cannot stand--good performance then can be better."