06/11/2013
https://www.congress.gov...
"Shouldn't the people in the call center disclose at the outset that they are debt collectors calling to collect a debt?"
"I believe that when patients' privacy is violated, everyone is harmed."
"I don't understand why they would need access to all their health care information prior to that."
"Hospitals have to find a way to collect the money that's owed to them, and I'm sure you'd agree."