Political Quotes

“I know of no further debate on the bill. The PRESIDING OFFICER. Is there further debate? If not, the bill having been read the third time, the question is, Shall the bill pass? The bill (S. 1275), as amended, was passed, as follows: S. 1275 Be it enacted by the Senate and House of Representatives of the United States of America in Congress assembled, SECTION 1. SHORT TITLE. This Act may be cited as the ``Federal Agency Customer Experience Act of 2019''. SEC. 2. FINDINGS; SENSE OF CONGRESS. (a) Findings.--Congress finds that-- (1) the Federal Government serves the people of the United States and should seek to continually improve public services provided by the Federal Government based on customer feedback; (2) the people of the United States deserve a Federal Government that provides efficient, effective, and high- quality services across multiple channels; (3) many agencies, offices, programs, and Federal employees provide excellent service to individuals, however, many parts of the Federal Government still fall short on delivering the customer service experience that individuals have come to expect from the private sector; (4) according to the 2018 American Customer Satisfaction Index, the Federal Government ranks among the bottom of all industries in the United States in customer satisfaction; (5) providing quality services to individuals improves the confidence of the people of the United States in their Government and helps agencies achieve greater impact and fulfill the…”