07/30/2013
https://www.congress.gov...
"I would like you to tell me why the percentage of backlog claims in the Hartford office has increased from 57 to 58.6 percent?"
"Why does VA have no time measure for appeals?"
"Increasingly prevalent among our veteran community is the invisible wounds of Post Traumatic Stress often linked to suicide, unfortunately though not always."
"Accuracy is important. We do not want to sacrifice accuracy for the sake of eliminating the backlog because accuracy is itself a source of problems if it is ignored."