I heard, Commissioner, that you want to get to an issue where the taxpayer is not getting the run-around and having to deal with multiple people if they're a victim of identity theft, and this seems to me a critical issue that we've got to…

It sounds like getting back to allowing professionals to have tools that they've had in the past to communicate on behalf of their clients.

So you were never assigned one point of contact.

So it's not one year but they have that protection if they want to have it going forward.

Just so we're clear, when we're talking about filters, or we're talking about how do we stop up-front...

It's important in the sense that people, when they're interacting with the IRS, you have a tremendous amount of power, and it can be very intimidating.

If we're going to allocate additional resources, we need better management also.

we're all appalled at what's happened to the Weeks family, and we want to make sure we get those who have committed this horrific crime and hold them accountable.

And finally, I hope that any time the IRS knows that someone's information is being misused, that they will notify them and that will be something that is adopted for all taxpayers.

It's very important to hear the perspective of what are the difficulties that taxpayers are facing.

So it would be victims or potential victims.

Different people.

I need you to pin them down.

Thank you. Thank you so much. I know all of our thoughts and prayers are with you for your courage.

Thank you for being willing to be at this hearing today to help other parents so that they don't have to go through this.

I have legislation filed on that piece, and I think we'll save billions of dollars if we take the step that TIGTA has recommended on that.

I think it can also help you understand what you need to do to protect yourself, too.

I hope from this hearing we can have some follow-up to what Mr. Walker is dealing with, to help professionals help their clients to solve these problems.