That which is measured gets done.

Well, that is a pretty startling kind of breakdown there because it is the rail that carries the majority of the passengers.

Well, it will be my intention that when the NTSB makes their recommendations that we have a public discussion of that.

But I think this is a very good guidance.

Well, what about the safety and the safety training and the safety officer?

It hasn't improved because the employees who would utilize that type of system don't know that it even exists.

Thank you, Chairwoman Murray, as well as you, Senator Mikulski, on your insight concerning the Federal Transit Administration's audit.

I believe it is in the best interest of the functionality of the system that labor and management have a regular systematic way of communicating.

We need to be able to have that communication.

The FTA audit found that Metro didn't have a list of the top 10 safety and hazard concerns.

We need to know then how the board then focuses on that.

This is a national issue, and it is a mandate.

I am really committed to them having that service.

It shows the dedication that is needed on this particular issue.

Well, it seems to be that there needs to be a mechanism of communication between labor and management.

What does it take to have labor and management meet on a regular basis, to have regular communication of things of mutual concern?

Because they are the first to experience any breakdowns for not only such a horrific thing as death, but also injury, even if it is temporary injury, you know?

the March 2010 audit of Metro's safety program by the Federal Transit Administration, requested by Senator Mikulski.