It is our responsibility to oversee what it is that you do and it is your responsibility to carry out the law in a way t...
Secretary Gregg, you are not going to get any push-back from me that the electronic system works better for the governme...
We do not want you to consider helping these people with a waiver. We want you to do it.
I am sorry. Do you have some information about how much money they have made off this card?
To provide this service for only one card would be enormously expensive.
The waiver system is a mess.
Thank you, Mr. Chairman, and thank you very much for holding this hearing today.
if we have established a program and that we do have people who are legally entitled to waivers and they want those waiv...
So you have done some retraining so people now on the phone will explain that a waiver is available?
I am glad to hear that we do not have plans to do that in the future.
So, we are talking here about fraud, and I just want to go back and unpack this a little bit.
What you are telling me is you might not catch the last two percent.
I am hearing Ms. Vallas describe as 'I had to fight to get someone to send me by mail a copy of the waiver.'
Well, Mr. Secretary, I am glad to hear that we are not thinking about giving them another $30 million, but I am still ha...
I very much appreciate and understand the importance of trying to move as many people as possible to the electronic syst...
I have to say that the answers that I have heard so far have not fully reassured me that that is going to make the proce...
Okay. So the letters that are going to go out will mention waivers and explain how to get those waivers, is that right?
Someone has to advocate on behalf of the two percent who may be different in some substantial respects from the other 98...